Caitriona visited regularly to verify that all was running smoothly and she was quick to respond to any of my concerns. She was knowledgeable of the paperwork process for my long term care providers and forms were submitted on time and correctly.
Everyone from Supple that I came into contact with was supportive and helpful during the trying time of my husband’s last illness.
We had three primary caregivers, each of whom became Mom’s friends during the year that they cared for her. They were professional and attentive; they gave her her privacy when she needed it. They fit in just like members of our family. In the last days of her life, they wouldn’t go home, wanting to be there to see her to the end even when it was supposed to be their “days off.” They were remarkable. I have nothing but the highest praise for Supple, and frankly wouldn’t even consider working with anyone else if I needed caregivers again.
Her caregivers are quite special. One in particular cared for our mom like she was her own mom. Even the neighbors mentioned how good she was with my mom. And my mom loved her. We went to the nurses clinic one time to discuss my mom and work on strategies, and the nurses were taking notes about how the caregiver handled my mom – she is such a natural.
I really don’t know how we would have made it through the last few years without Caitriona and her caregivers.
Everyone we worked with from Supple Senior Care LLC was very knowledgeable with elder care and put us at ease knowing our mom was in good hands. All of the highly skilled caretakers were able to teach us best practices for working with mom.
The hospice team who visited our home was extremely impressed with the caretakers we had hired from Supple Senior Care LLC and knew we had knowledgeable and compassionate people to assist us during the difficult time we were facing.
All staff from Supple Senior Care LLC are courteous and professional. I highly recommend this agency for anyone requiring at home care.
From day one Caitriona and her staff have been professional, knowledgeable, caring and excellent communicators. They know strategies to deal with the demented client.
I would not hesitate to recommend Supply Senior Care to others. Because we have them on board, my sisters and I have peace of mind that our Aunt is being taken care of with love, respect and dignity.
“Caitriona Supple is a gifted caregiver and very reliable in every way. She took care for both of my parents over the time between November 2005 and November 2010. Assisting the RN on the team, Caitriona did substantial supervision and scheduling of a whole team of caregivers and took the initiative in follow-up with doctors and with diagnostic tests, etc.
But beyond the specifics of caregiving, Caitriona has brought the most extraordinary spirit, integrity, honesty and reliability to her work. There was never a minute that I worried about what Caitriona would do or not do. She brightened my parent’s home with her humor and good attitude.
Both of my parents were very fond of Caitriona and often turned to her for her perspective. Both of them experienced cognitive decline. My mother also was diagnosed with breast cancer and finally died of lung cancer. So there was a changing caregiving landscape, to which Caitriona adjusted many times in the course of the illnesses.
There were staffing changes and challenges over the years. Caitriona dealt with those with good grace and wise decisions. If needed, she filled in the holes in the schedule.
Caitriona, in her capacity as the owner of Supple Senior Care LLC agency, brought some of her caregiving staff to my parents’. In my view, she had hired a fine group of caregivers in that function.
Caitriona put my mind completely at ease as we put a plan together which would ultimately keep my mom from having to go to a retirement home.
Using trial & error, and Caitriona as a consultant, we have developed a system that my mother and I are both satisfied with that takes 100% of my moms needs into consideration and addresses each issue while still allowing my mom to maintain her independence.
Caitriona and her agency are a godsend and I can’t recommend them highly enough. they have taken nearly all of the stress out of a major crisis, and have done it with the utmost in integrity and professionalism.
I highly recommend this agency…I have since heard they may have a waiting list for new clients…
The care and compassion exhibited by the entire staff was truly superb and difficult to surpass or duplicate. Compassion, comfort, sensitivity and gentle caring for the patient were qualities they demonstrated during one of the family’s most trying time. Their sincere understanding and love were comforting and reassuring.
Again, our most sincere and heartfelt appreciation for the outstanding service provided by Supple Senior Care LLC and we would not hesitate in recommending their service and expertise to anyone who may require care.
They offered impeccable, ethical, compassionate care. Caitriona offered attention to detail with doctors, medications, other caregivers and scheduling that was invaluable.
We always knew that Caitriona would have our parents best interests at heart. We trusted her and her staff completely.
The women have been warm, professional, trustworthy and reliable. My husband has a lot of medications throughout the day, and the team has been very careful in administering the meds, and keeping up on the changes. All of the women have a practical, quick problem solving ability as well as a sense of humor, which go a long way with a difficult patient.
We are so grateful for Supple Services and would recommend them to anyone.
I have used another agency and have been sent people who ‘s records were terrible.
Supple Sr. Care sent me a fantastic woman and I feel my mom is in good hands.!
I would recommend her agency again. They can accommodate a few hours a week to full time. Thank you again for all your help in the past few years.
Without Caitriona’s medical knowledge and care, as well as her compassion and empathy, it would have been impossible for my cousin to live in her home, per her wishes, as I, as her trustee live in Orange County, California, over 427 miles away and could only oversee her care with frequent in-person visits, as well as by telephone, and by email.
My cousin required 24-hour care as her dementia diminished her mobility and she was unable to care for herself, even at a most minimal level. A later diagnosis confirmed she suffered from Alzheimer’s.
Caitriona oversaw her food/diet, even shopping for particular foods, and instructing food preparation for her particular changing needs, insisting on fresh fruits and vegetables. Additionally, Caitriona shopped for whatever medical supplies that I was unable to order and have delivered via Amazon, even picking up prescriptions and making sure they were given per directions in a timely manner.
As my cousin’s mobility needs increased, and she came to need a hospital bed, then a Hoyer lift, then bathroom accommodations, and breathing assistance, Caitriona advised me as to what and where to order the items her doctor, home health care nurse, and physical therapist prescribed. Caitriona also oversaw and made sure all caregivers were thoroughly trained in the use of all equipment, stopping by her home to see first-hand that my cousin’s care was given as prescribed.
Prior to locating a personal physician who was able to visit my cousin in her home, Caitriona and a caregiver accompanied my cousin to medical appointments, arranging for a wheelchair van, as my cousin was unable to navigate the steps to exit her home. Eight months prior to her death, when an excellent physician and his nurse made home visits, Caitriona made sure she was in attendance, since I could not be there, and communicated all information to me.
Lastly, when my cousin was hospitalized with severe pneumonia, which ultimately took her life, Caitriona stayed at the hospital from very early in the morning, holding her hand and assuring her she was loved and was well cared for, until I could arrive in San Francisco later that evening. Even making sure my cousin’s regular caregiver stayed there with her at all times, from the moment she was admitted, until her death, a week later.
When I arrived, Caitriona was at the airport to pick me up…would not hear of me taking a taxi or Uber, drove me to the hospital so I could see my cousin, immediately, then made sure I was driven to the place I was staying.
A week later, when my cousin died, and I was responsible for making all final arrangements, Caitriona insisted on personally driving me to the funeral home, as well as other places where I had to attend to final business.
My gratitude and appreciation to Caitriona Supple is beyond superlatives, and I will always be indebted to Caitriona and her wonderful caregivers for making the last two years of my cousin’s life as comfortable, safe, and happy as possible. They even gave her birthday parties and celebrated holidays. We were truly blessed to have Caitriona Supple and her staff attend to my cousin’s needs and to facilitate my responsibilities being carried out despite the great distance from Orange County to San Francisco.